I was not happy with the chat app I was using on my business website. It was pretty obvious that my customers were not happy either. When I first signed up for this service, the response was overwhelmingly great. However, after most customers used the chat app just once or twice, they did not bother to use it again. After testing it out myself one day soon after the implementation of it, I could understand why. I still wanted a chat app, but I knew that I needed a web developer of programs like that to help me out.

I figured if I had one custom made for my own business needs, it would be ultimately better. I have staff around the clock working, so I knew that there would always be enough people to handle the incoming chat requests if there were a lot. I talked with an app development company about what I needed. Rather than just explaining I needed a good chat app, I went into detail on the different things that would make it the best possible fit for my company. Nothing that I threw at the app development team deterred them, which was a good thing because I really did throw a lot at them!

They were very professional, very understanding of my needs, very reasonable on their rates, and also very fast. They gave me a time estimate, and I was able to test out the chat app they developed for me even before the deadline was up. The app itself is great. It is more personable, and it is being used more and more every week. Soon, I am going to have to hire more personnel just to help with the chat requests that are coming in. I am so grateful that I went to this company for app help!